Privacy & Cookie Policy

Last updated: 30 September 2025

At Origin Manufacturing Ltd (Company No. 13653084), we take your privacy seriously. This policy explains what personal data we collect, how we use it, and the choices you have. By using our website www.originmanufacturing.co.uk or dealing with us directly, you agree to the practices described here.

1. Who We Are

Origin Manufacturing Ltd is a wholesale supplier based in:

📍 Unit 1B, Havelock Street,
Bradford, West Yorkshire,
BD7 4EX

We are the “data controller” responsible for handling your personal information in line with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following details when you register, place an order, or contact us:

• Name and company name

• Billing and delivery addresses

• Phone numbers and email address

• VAT number (if applicable)

• Business type and product interests

• Website address (if provided)

When you order from us, we also record:

• Payment method (card, PayPal, or account)

• Products purchased

• IP address and browser details (for fraud prevention and analytics)

When you browse our site, analytics tools may collect:

• Pages visited and time spent

• Device type and browser version

• Approximate location (based on IP)

• Language and screen settings

3. How We Use Your Information

We use your information for purposes such as:

• Processing and delivering your wholesale orders

• Sending invoices, confirmations, and service emails

• Providing customer support and handling enquiries

• Detecting and preventing fraud or misuse

• Sending marketing updates (only if you opt-in)

• Improving our website and services through analytics

4. Marketing Preferences

If you sign up for our marketing emails, we may send you:

• Product updates

• Special offers

• Seasonal promotions

You can unsubscribe at any time via the link in our emails or by contacting us at info@originmanufacturing.co.uk.

5. How We Protect Your Data

We use strong technical and organisational safeguards, including:

• SSL encryption on our website

• Firewalls and secure servers

• Access controls for authorised staff only

• Regular reviews of our security measures

We never store full payment card details on our servers. Transactions are securely handled by trusted providers (such as PayPal).

6. Your Rights

Under GDPR, you have the right to:

• Access the data we hold about you

• Correct or update inaccurate details

• Request deletion of your data (where legally possible)

• Restrict or object to certain types of processing

• Withdraw consent for marketing at any time

To exercise these rights, please contact us at:

📧 info@originmanufacturing.co.uk
📍 Origin Manufacturing Ltd, Unit 1B Havelock Street, Bradford, BD7 4EX

7. Cookies

Cookies are small text files stored on your device when you browse our website. We use them to:

• Keep track of what’s in your basket

• Remember login details and preferences

• Analyse traffic with tools like Google Analytics and Hotjar

You can disable cookies in your browser settings, but this may limit site functionality (e.g. adding items to your basket).

Managing Cookies

For more information on controlling cookies, visit:
👉 www.allaboutcookies.org

8. Analytics & Tracking Tools

• Google Analytics: Helps us understand how visitors use our site so we can improve it. Google may transfer anonymised data outside the UK/EU.

• Hotjar: Provides insights on website usability (e.g. clicks, scrolling). Data is anonymised and never sold.

9. Policy Updates

We may update this policy occasionally to reflect changes in law or how we operate. The latest version will always be available on this page.